# Troubleshooting for Microsoft* Windows NT* 4.0

If Microsoft* Windows NT* reports an error or you can’t connect to the network:

- Make sure that you use the drivers for this adapter. Drivers are located on the Product CD.

- In your computer’s BIOS settings, make sure "Plug and Play OS" is set to NO.

- Make sure the driver is loaded and the protocols are bound. Check the Settings in the Control Panel’s Network/Bindings dialog box.

- Check the Windows NT Event Viewer for error messages.

- If you are attaching to a Novell* NetWare* network, check your frame type and verify that NetWare client or server software has been installed.

- Test the adapter using the diagnostics tab of Intel® PROSet II.

- Check with your LAN administrator — you may need to install supplemental networking software.

`Last modified on 1/04/05 2:53p Revision 1`